General Terms and Conditions of the website nomasei.com

These general conditions of sale govern all relations between the company SixHands SAS, a company with a capital of 2000 € whose head office is 11 rue Robert Planquette 75018 Paris, registered with the RCS of Paris under the number 84312082500016, N ° of VAT FR90843120825, hereinafter “Nomasei”, and the customers of the site www.nomasei.com

Email address of the customer service: contact@nomasei.com

 

 

Prior to any transaction, the customer acknowledges having read these general conditions and expressly declares to accept them as soon as he clicks on the button “Validation order”.

Article 1: Conditions of sale

The customer acknowledges having read, at the time of placing the order, the specific conditions of sale set out on screen (name, price, quantity, color, particularities of products, cost of services) and expressly declares to accept them without reservation.

Article 2: Validity of the order

The offer on the website www.nomasei.com is intended exclusively for individuals and has an address in one of the following countries: Belgium, Luxembourg, Germany, Netherlands, France, Monaco, Great Britain , Italy, Spain, Switzerland, Austria, Denmark, Ireland, Portugal, Finland, Sweden, Norway, Greece, Hungary, Iceland, Poland, Czech Republic, Slovakia, Slovenia, Bulgaria, Malta, Cyprus, Latvia, Lithuania, Romania, Estonia , Russia, Croatia, Australia, China, Hong Kong, India, Japan, Singapore, Thailand, Taiwan, Vietnam, Canada, Israel, United States, South Korea, Guadeloupe, Martinique, Reunion.

Article 3: Registration and confirmation of the order

Nomasei confirms the receipt of an order by an email entitled “Registration of your order”.

However, the sale will be concluded only after the confirmation of the order by Nomasei, in an email entitled “Shipping your order”, which will be sent to the customer no later than three working days after registration of the order.

Nomasei reserves the right not to confirm an order for any reason whatsoever, in particular as regards the availability of the products, a problem concerning the order received, an abnormal order, a foreseeable problem concerning the delivery to be made, or a dispute relating to a previous order. In this case, Nomasei will inform the customer no later than 5 working days after registration of the order, and proceed without delay to refund the customer.

In case of unavailability of one of the products of an order, the rest of the order is shipped.

Article 4: Price

Nomasei reserves the right to change prices at any time but agrees to apply the rates in effect that have been indicated at the time of placing the order, subject to their availability on that date.

Article 5: Terms of payment and security

The payment is made by credit card on a secure bank server or using a Paypal account.

The credit card details are encrypted using SSL (Secure Socket Layer) and never transit in the clear over the network. Payment is made directly to Crédit Agricole. Nomasei has no access to these coordinates, and does not keep them on its servers. In case of problem please contact us at the following address: contact@nomasei.com

Article 6: Retention of title

The products remain the property of Nomasei until full payment of the order.

Article 7: Terms and delivery times

A maximum delay of 3 working days after the registration of the order may be necessary to send the order, excluding special operations. The ordered product is sent by the postal circuit, colissimo followed, to the delivery address indicated by the customer. Deliveries in Corsica are only made by Colissimo. Delivery is free in France for orders over 300 euros and is the responsibility of the customer for any order outside this area.

 

For deliveries abroad, the customer has the option to choose, at his expense, delivery via UPS.

 

The customer has 14 days to return his parcel. For customers living in France and some European countries (see FAQ), the return is free, except for products discounted or sold. For other areas, the return is the responsibility of the customer; In case of withdrawal, the sale will be subject to an exchange.

Article 8: Right of withdrawal

A brochure which details the procedure to follow for the return of the products, is delivered with each order.

The customer has a period of 14 days from the delivery of his order to return to Nomasei delivered products, provided that they are returned in their original condition and packaging, and accompanied by a ” Return request “duly completed. In no case the shoes must have been worn. If this period of fourteen clear days normally expires on a Saturday, a Sunday or a holiday or holiday, it is extended until the next working day.

Return address :

LOGISTIC ENDURANCE

C / O NOMASEI

537 RUE HELENE BOUCHET

LOT N ° 5

78530 BUC

 

Sale or discounted items may be subject to credit. In France, in case of withdrawal, Nomasei will refund the costs of shipping products, the return costs are borne by the customer. Abroad the shipping and return costs are the responsibility of the customer.

Article 9: Provisions of the law “computing and freedoms”

Nomasei proceeded to the declaration of the file containing personal data relating to the customers of the site www.nomasei.com with the National Commission Informatique et Libertés (declaration N ° 1235194 in accordance with the provisions of the Data-processing law and Freedoms of January 6, 1978).

Under this law, the customer has the right to access, rectify or oppose the personal data collected about him. These rights can be exercised online in the “my account” section or by e-mail addressed to contact@nomasei.com.

Article 10: Intellectual Property

The customer is prohibited from copying or downloading all or part of the content of the site www.nomasei.com, unless prior express consent of Nomasei, which remains the sole owner of all intellectual property rights relating thereto.

Article 11: Applicable Law

These general conditions of sale are subject to French law.

Article 12: Complaint

If you wish to make a complaint to Nomasei, please contact our customer service in the following ways:

 

– By email at: contact@nomasei.com

– On Facebook: https://www.facebook.com/nomasei/

– By mail: Sixhands SAS, 11 rue Robert Planquette, 75018 Paris

In the event that our Customer Service is unable to resolve your complaint or if you are dissatisfied with the proposed solution according to our complaints procedure, you may address

to the dispute resolution platform put online by the European Commission at the following address: http://ec.europa.eu/consumers/odr/.